Public Digital Service Exchange


BetterCare: end-to-end solution for ASC financial assessments

Posted on Tuesday, April 25th, 2017

BetterCare: Financial Assessment is a fully hosted, digital self-service Adult Social Care financial assessment solution developed in partnership with Kirklees Council. Designed to reduce the number of failed care packages, time to process financial assessments, assessment backlogs and home visits.

BetterCare: Financial Assessment has deconstructed the financial care form and redesigned it to encourage the highest levels of digital completion. It supports a range of login and ID systems, can be integrated with back-end systems, offers dynamic evidence lists and upload facilities, as well as a range of assisted digital tools.

The digital approach is based on the award winning BetterOff: Welfare & Employment solution and a pre-deployment business analysis phase ensures local compatibility.

Benefits include improved care package delivery and sustainability, earlier indication of contribution levels, improved contribution collection and a reduced overhead in terms of account recovery.


Project owner: LookingLocal - Kirklees Council
Contact: info@lookinglocal.gov.uk
Website: https://about.lookinglocal.gov.uk
Stage of Development: Alpha
Willing to Share: Yes